WhatsApp, WeChat, LINE, Instagram, Messenger, Telegram, email, calls, and every OTA inbox, all in one place. Your AI answers each guest in their own language, day or night.
मेहमान agents book guests, collect payments, handle upsells, manage cancellations, and sync your calendar across every channel. On autopilot, inside your guardrails.
Built for hospitality everywhere, from a single villa to a global chain. Boutique hotels, resorts, serviced apartments, and the groups that run hundreds of them.
Never miss a guest.
WhatsApp, WeChat, LINE, Instagram, Messenger, Telegram, email, calls, your website, and every OTA inbox land in a single मेहमान hub, in real time, wherever your guests are in the world.
Stop juggling six OTA extranets, three phones and an inbox that never sleeps. मेहमान unifies it all and replies in your guest's language and your brand voice.
The booking agent runs real tool calls against your systems, checking availability, quoting from your rates, collecting the deposit, and confirming. No guessed prices, no double bookings.
check_availability()…quote_price()…collect_deposit()…confirm_booking()…Capacity guard: held dates lock on every channel the instant the deposit clears, so nothing is ever sold twice.
A real-time voice agent picks up, qualifies the lead, and hands off to your team the moment a human is needed, with the full guest context already attached.
मेहमान merges every channel into a single guest profile, scores intent, and runs the win-back flows that turn dormant leads into repeat stays.
Every agent has a dial. Start with suggestions, then graduate to fully autonomous as you build trust. The guardrails never come off.
The agent watches and proposes, here is what I would reply, but you do the work. A safe way to see how good it is before you trust it.
Every answer is checked against your knowledge base and live systems. Matches go out instantly. Gaps are flagged to your team for a real answer, never invented.
“What time is check-in?” resolves against your KB and is answered word-for-word, in the guest's language.
Grounded in your KB“Do you allow late checkout on holidays?” isn't documented, so the agent escalates instead of inventing a policy.
Escalated to your teamEvery workflow your property needs, from first inquiry to post-stay, in one platform built for hospitality operations everywhere.
Your policies, FAQs, and property details in one place. The agent answers only from what you have documented, and flags the gaps it finds.
Real-time two-way sync across Airbnb, Vrbo, Booking.com, Expedia, and the regional OTAs that matter in your market. Sell anywhere, block everywhere.
Live occupancy, ADR, RevPAR, conversion, and channel mix, plus AI containment and upsell attach. Ask anything in plain language.
Review requests sent at peak guest happiness. AI drafts responses per channel. Negative feedback routed privately to your team first.
Cleaning, turnover, and arrival tasks generated from your calendar and assigned to staff. Guest requests and maintenance all tracked.
Staff see full guest context in one screen, with AI-suggested replies they can edit and send. One click hands back to agentic mode.
Native deposit and balance collection through your market's provider. Automatic reminders, and refunds processed to your cancellation policy.
Your own booking website and engine, built by Mehman if you have no site. Cuts OTA commissions while keeping rate parity intact.
Open API, webhooks, and an MCP server to connect your own AI (Claude, OpenAI, or Gemini), with a marketplace for your favourite tools.
Large and multi-property groups get a control room, with the governance, security, and reporting an enterprise expects.
Corporate policy locks propagate from HQ to every property automatically.
Brands, regions, and properties in one tree. Set a policy at the group level, override only where it makes sense.
Set autonomy ceilings, hard-stop topics, and maker-checker approvals per brand. Every action audited.
Group-wide member rates and loyalty tiers, kept in parity with your OTA contracts across every property.
SSO and SCIM, role-based access, full audit trails, data residency options, and an enterprise SLA.
Your brand on the guest-facing surfaces and the direct-booking experience, end to end.
Connect your PMS, accounting, and BI stack through the open API, webhooks, and MCP server.
Product targets, not marketing claims. Measured against our design partner success gates.
No contracts. No surprises. Cancel any time.
0% commission on every room booking
Messaging, bookings and payments for one property. No voice.
Everything in Swagat, plus Voice AI with 500 call minutes included.
Customised plans for multi-property operators and chains.
Prices are per property, per month, plus 18% GST. Each plan covers a property with up to 15 rooms; larger properties and hotels are priced per room, so just talk to us. Extra Shagun call minutes are ₹6/min + GST. Room and property bookings are always commission-free; Mehman only takes 15% of the net amount on upsells it sells for you. Contact us at founders@mehman.io
See मेहमान run your guest comms, your calendar, and your operations, live on your own properties.
मेहमान means “guest.” We make sure every property treats every one like one.